Val — In-App Helper

Last updated: July 2026

Val is Crimson Cat's in-app helper for quick answers and event guidance.

What Val does

Val offers pre-written answers to common questions about events, tickets, check-in, refunds, credits, and rewards. Val is a built-in help feature, not a human agent and not a chat service.

Limitations

Val's answers are general guidance, not legal, financial, or medical advice. For anything important, please confirm with our team.

Talk to a human

For help beyond Val, email hello@crimsoncatevents.com or see Support.