Support
Contact us
Email: crimsoncatevents@gmail.com
Help with common topics
- Tickets & check-in — your tickets and QR codes live in the app under the Tickets tab.
- Refunds & date changes — see the Refund Policy, or use Release My Spot / Change Date on your ticket in the app.
- Account & data — see the Privacy Policy. You can delete your account from Profile → Privacy & Legal → Delete Account in the app.
- Events — event details, venues, and directions are on each event page in the app.
In-app help
The app includes Ask Val (quick answers to common questions) and Help / FAQ under Profile.